Privacy Policy

White Pines ("we," "us," or "our") respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have. It applies only to information collected via the contact form on this site.

Information we collect

When you submit the contact form, we collect the information you provide: your name, email address, phone number, street address, the service you're interested in, and any message you include. We do not collect sensitive personal data such as Social Security numbers or financial account numbers through this form.

How we use your information

We use the information you submit only to:

• Respond to your quote request and answer your questions;
• Schedule and perform the work you request;
• Send you a written estimate and any follow-up related to your request.

We do not use your information for unrelated marketing, and we do not sell, rent, or share your information with third parties for their own marketing purposes.

Sharing of information

We do not sell your personal information. We may share it only when necessary to provide the service you requested (for example, with a payment processor if you pay by card) or when required by law. Any such service provider is given only the information needed to perform that function and is expected to keep it confidential.

Cookies and analytics

This site uses a single functional cookie to remember that you have dismissed the cookie consent banner. We do not currently run third-party advertising or tracking analytics. If we add analytics in the future, we will update this policy and disclose what is collected and how to opt out.

Data retention

We keep contact-form submissions only as long as needed to respond to your request and complete any work you book. If you request that we delete your information, we will remove it from our records within a reasonable time, except where we are legally required to keep it.

Data security

Submissions are validated and sanitized on our servers, transmitted over HTTPS, and stored securely. We do not log full form submissions to any public-facing system. No method of transmission or storage is perfectly secure, but we take reasonable steps to protect your information.

Your choices

You are not required to provide any information to use this site, but the contact form requires a name, email, phone, and message so we can respond. You may request access to, correction of, or deletion of your information at any time using the contact details below.

Children's privacy

This site and our services are intended for homeowners and adults arranging exterior cleaning. We do not knowingly collect information from children under 13.

Contacting us about privacy

If you have questions about this policy or how your information is handled, contact us:

• White Pines
• Email: h3nryd3signs@gmail.com
• Phone: 508-244-2008
• Hopkinton, MA

Changes to this policy

We may update this policy from time to time. When we do, we'll change the effective date at the top of this page.